Prompt library
Each prompt is framed as a starting point. You still need to verify scope, pricing, and customer-facing claims before sending anything out.
Estimate draft
Act as an experienced service estimator. Turn these rough notes into a polished estimate for a homeowner. Keep the tone clear and plainspoken. Include scope of work, materials, labor assumptions, exclusions, and next steps. If any details are unclear, list them as verification items instead of inventing them.
Review response
Draft a short, calm reply to this customer review. Acknowledge the concern, avoid admitting legal fault, do not argue, and invite the customer to continue the conversation offline. Keep the response professional and human.
Missed call follow-up
Write a text message for a missed inbound call to a home service company. Sound local and helpful, not corporate. Mention that we can help, ask one qualifying question, and make the next step easy to complete on mobile.
Dispatch recap
Using the notes below, create an end-of-day dispatch summary. Group items by completed jobs, reschedules, uncollected information, and urgent follow-ups. Keep the format clean so an office manager can skim it in under two minutes.
Photo notes
Review the observations from these jobsite photos and draft a scope summary for the office. Separate what is confirmed, what appears likely, and what still needs onsite verification. Avoid making code or safety claims unless directly supported.
Service page outline
Create a service page outline for [service] in [city]. Focus on homeowner concerns, service process, trust signals, FAQ, and when to call a pro. Avoid spammy keyword stuffing and make the outline feel natural for a real local business website.
Invoice explanation
Rewrite this invoice explanation so it sounds confident, transparent, and customer-friendly. Clarify what was included, what changed, and why the final price is fair. Keep it plain English and avoid jargon.
Call script
Draft a short phone script for booking inbound service calls. The script should qualify urgency, collect address and contact details, surface obvious red flags, and set expectations without overpromising arrival time or price.
Estimate follow-up
Write a short follow-up email or text for a prospect who received an estimate three to five days ago and has not responded. Sound interested, not desperate. Mention one specific detail from the project, offer to answer any questions, and leave the door open. Do not discount or apologize for the price.
Change order
Draft a change order explanation for this customer. Describe what changed from the original scope, what caused the change, what the new cost is, and why it is fair. Keep the tone confident and transparent. Avoid technical jargon and do not frame the change as a surprise.
Renewal email
Write a renewal email for an HVAC maintenance plan customer whose plan expires next month. Remind them of the value they received, mention what is included in the renewal, and make it easy to say yes. Sound like a trusted local company, not a subscription service trying to upsell.
Voice note summary
Transcribe and clean up this technician voice note into a structured job summary. Include what was found, what was done, what was left incomplete, any parts used, and recommended follow-up. Flag anything that requires office action. Keep it factual and do not embellish.
Appointment reminder
Write a text or email reminder to send 24 hours before a scheduled home service appointment. Include the date, approximate time window, what to expect, and a simple way to reschedule if needed. Keep it short, friendly, and professional without sounding robotic.
Newsletter
Write a short contractor newsletter for the month of [month]. Include one seasonal maintenance tip, one brief customer story or example, and one clear call to action for booking or referrals. Keep the total length under 300 words. Sound like a real local operator, not a marketing agency.
Lead qualification
Review this lead intake form submission and assess whether it is worth a same-day callback, a scheduled callback, or a lower-priority response. Consider urgency indicators, scope clarity, location, and any red flags. Summarize your recommendation in two to three sentences and list the key factors.
Call review
Review this call transcript from an office booking or follow-up call. Identify what the staff member did well, where the conversation lost momentum, and one or two specific improvements to suggest for next time. Keep the feedback constructive and tied to real moments in the call.
Handoff note
Using these end-of-day field notes, write a handoff summary for the office. List completed jobs with key outcomes, any open items that need follow-up, parts to reorder, customer concerns raised, and anything the next tech or dispatcher needs to know. Keep it structured and skimmable.